getUBetter MSK Self Management App

 

Introduction

getUBetter is a MSK self management app that has been commissioned for patients in Cornwall and Isles of Scilly.

It helps people to self manage 80% of MSK conditions and is free to use. 

It is free and available on both apple and android stores, it can also be used on a computer or laptop

 

Features

Within the app there are:

• Clinical safety questions and check ins, with option to return back to the clinical safety questions at any time
• If needed, advice on what part of the system they need to access
• Top tips
• Recovery plan
• Exercises including to mobilise, move, strengthen and activate
• Modules on managing pain, being on a waiting list, osteoarthritis and staying in/returning to work
• Local services that can help including Physiotherapy, Talking Therapies, Healthy Cornwall, local support services, Workwell
• Prevention section with exercises to stay well

 

Inclusion criteria

• 16 years and older
• Resident of Cornwall and Isles of Scilly
• MSK condition excluding acute trauma, red flag pathology and post surgery
• Safe to self manage
• Access to a smart phone, laptop or computer
  
  

Exclusions

• Under 16 years of age
• Acute trauma, red flag pathology and post surgery under active follow up
• Patients requiring targeted physio, acute injury or surgical management
• Non MSK conditions

 

How To Get The App

• Patients can download the app for free from apple or android stores
• They can access the QR code and link to the computer or laptop version using this link https://getubetter.org/486Z7hk
• They can scan the QR code from a poster or be sent an accurx link (these will be made available to you in practice)

 

On recommending, please advise patients that:

• The app does not replace professional help or advice
• If symptoms are getting worse, they can access the clinical symptom checker by selecting support, then symptom checker
• Information from the app, or the letters generated in the app will not be sent to their patient record or sent to any health services
• If the app recommends they attend a health service such as A&E, Minor Injuries or their GP, it is their responsibility to do so.

 

Digital Inclusion

• iCornwall can help patients who are struggling with apps by providing them with advice and support to get online.  Digital Inclusion - Cornwall Council
• They also have devices such as phones and laptops they can load out to people.

 

Are there members of your wider team who would like to be a Digital Champion? 

There is free training by iCornwall to become a digital champion to enable people to help others in the community at risk of digital exclusion. Becoming a Community Digital Champion - Cornwall Council

 

Page review information

Review date	17 April 2026
Next review date	17 April 2028
Clinical editor	Dr Rebecca Hopkins
Contributors	Planned Care Commissioning Team, Cornwall and IoS ICB