Information for Optometrists
Key Information
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Use the NHS e-Referral Service (e-RS) for all routine/urgent optometry-to-ophthalmology referrals
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All other referral types (e.g. wet AMD, emergencies, non-ophthalmology) should continue to follow existing pathways
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The NHS Kernow Referral Management Service (RMS) will support all optometry-to-ophthalmology referrals made via e-RS for patients registered with a GP practice in Cornwall or Devon.
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When selecting the service in e-RS, always choose “NHS Kernow RMS”
- Once RMS receives your referral, they will (where appropriate) contact the patient to discuss options and book an appointment with their chosen provider — including all providers in Cornwall & Devon and beyond
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When selecting the service in e-RS, always choose “NHS Kernow RMS”
NHS e-Referral Service (e-RS) Support
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NHS e-Referral Service (e-RS) user guide for optometrists in Cornwall and Isles of Scilly is available here
- FAQ: An optometrist’s guide to accessing the NHS e-Referral Service (e-RS) is available here
Key Contacts
- For queries about your referrals please contact our Referral Management Service (RMS): ciosicb.health@nhs.net
- For technical support and help to get set up on e-RS, please contact our Registration Authority (RA) via: citsservicedesk@nhs.net