Adult Safeguarding
Introduction
This page provides information to support (but not replace) the safeguarding policy within your practice. People who work in healthcare have a duty to protect children from harm and promote wellbeing.
Urgent Support
If you or someone you know is being hurt or is in immediate danger, dial 999.
- If the person is unable to speak, they can use ‘The Silent Solution’– this is the highest priority response. Advise patient to wait for the operator to speak and press 55 to alert the operator that help is needed.
- In non-emergencies, phone 101 and ask for the Public Protection Unit.
Adult Safeguarding Referrals
| If the adult lives in Cornwall | If the adult lives in the Isles of Scilly |
| Tel: 0300 1234 131 or advice: 01872 326433 | Tel: 01720 424 470 or 0300 1234 105 |
| Out of Hours: 0300 1234 131 | Out of Hours: 01720 422 699 |
| Online form: Adult Safeguarding Concern – Cornwall | Online form: Safeguarding Adults – Isles of Scilly |
Supporting information
- Obtain consent – unless there is a legal exception and significant safeguarding concerns.
- Safe contact information.
- Photographs, if appropriate i.e. bruising
Domestic Abuse Support
- Referral & support: Safer Futures
- Helpline: 01208 22 99 22
- Email for advice: idva@saferfutures.org.uk
Sexual Abuse and Sexual Violence Support
- Sexual Assault Referral Centre (SARC) Support: Home - Devon & Cornwall SARC - NHS
Concerns About a Professional or Volunteer
This relates to concerns that a professional or volunteer has
- Behaved in a way that has harmed or may harm an adult or child
- Possibly committed a criminal offence against or related to an adult or child
- Behaved in a way that indicates they may pose a risk of harm to adults with care and support needs
- Behaved or may have behaved in a way that indicates they may not be suitable to work with children or adults with care needs
If you have concerns about any of the above, you must contact the following to make a referral:
- For concerns involving an adult in a position of trust (PiPoT): Complete a referral at Safeguarding adults - Cornwall Council
Clinical Advice & Professional Support
- For safeguarding leads professional guidance: Email ciosicb.scatconcern@nhs.net safeguarding leads can contact us for support and supervision with complex cases. OR 01872 326433 for advice from the Adult Safeguarding teamat Cornwall Council .
- For out of hours advice: phone 0300 1234 131 to speak to the duty social worker.
Additional Safeguarding Issues
Prevent (Radicalisation)Helpline: 0800 011 3764
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Female Genital Mutilation (FGM)Statutory duty to report to police.
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Supporting Information
For professionals:
- CIOS ICB - Safeguarding
- For national safeguarding guidance, visit: NHS Safeguarding
For patients:
Page Review Information
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Review date |
10 April 2026 |
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Next review date |
10 April 2028 |
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GP speciality lead |
Dr Laura Vines, Dr Melanie Schick |
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Contributors |
Cornwall and Isles of Scilly ICB Safeguarding Team |