Service Information


RCHT Ophthalmic department runs the following services for new patients:


Emergency Eye Clinic

  • Open Monday – Saturday, 0900 to 1800
  • Accessed by emailed referral to the triage nurse using the EEC e-referral pro-forma
  • Patients need to be referred by GP or optometrist: it is not a walk-in service. You will receive an automatic response to acknowledge receipt. The e-referrals will be processed in real time, and acted on by the end of the day, or after 1800 on the following day. Referrals received on Sunday will be looked at on the Monday. Once triaged, EEC will contact the patient to make an appointment, as appropriate.


General Eye Clinics

  • although run in 6 peripheral sites, all referrals come via RCHT

One stop cataract clinic

  • For simple cataract (seen by community optom pre-referral so other pathology ruled out). Seen by doctor and have pre-op assessment at same time. Not currently offering surgery on same day.
  • Probus Surgical Centre offers some day surgery

Orthoptic clinic

  • see all new children referrals

Diabetic Retinal Screening/laser clinic

  • to see and treat patients referred from community run DRS

Wet macular degeneration clinic (WARM)

  • accessed by emailed referral to Macular service, preferably on pro forma

Minor ops

  • direct referral for trichiasis, Meibomian cysts, small lid lesions.
  • All cases under LA so not suitable for young children, complex or recurrent lesions.

Botulinum Toxin

  • direct referral for debilitating blepharospasm

Consultant-led specialist clinics

  • for complex cases in their subspecialty, or for patients already under their care.

It is encouraged that all non-acute referrals are accompanied by an optometrist letter and this is essential for referrals for cataract and non-acute glaucoma.

Other Service Providers


Probus Surgery

  • Conditions marked Probus are suitable

In the event of doubt please contact the department for further advice.

Useful Numbers:

Ophthalmic Casualty:                                                                               01872 253788

Secretaries:     Ms Claridge                 general/glaucoma                      01872 253987

                        Mr Jones                     general/paediatrics                     01872 253905

                        Ms Hale                       general/plastics                          01872 253906

                        Mr Murjaneh                general/retina                             01872 253907

                        Mr Westlake                general/glaucoma/plastics          01872 252902

                        Mr Wilson-Holt             general/diabetes                         01872 253903

    Mr Patwardhan            general/retina/uveitis                  01872 253402


National Artificial Eye Service 

The National Artificial Eye Service is a supraregional NHS specialist service for artificial eyes and orbital prostheses. Bi-weekly clinics are run at RCHT Treliske



Date reviewed                     07/08/2019

Next review due                  07/08/2020

Sifter name                         Dr Rebecca Harling

Contributor                   Mr William Westlake



Version No. 3.10