Hearing Loss Resources
Hearing aid issues
If a patient is having issues with their hearing aids or they have been lost, they should contact the provider that supplied them in the first instance.
Please see Hearing Aids – Aftercare if supplied by RCHT Audiology Service.
Audiology
RCHT Audiology department is contactable via:
T: 01872 254 907
More detailed information about referral criteria can be found:
Hearing Loss Cornwall
Local charity, based in Truro, providing information, advice and guidance services, British Sign Language (BSL) interpreters and deaf communication support, deaf awareness training, signposting, advocacy and BSL courses.
T (9-3pm Mon-Fri): 01872 225 868
T (out of hours): 01209 823 103 (even in an emergency, they will try and help find an interpreter)
E: info@hearinglosscornwall.org
Relay UK: 18001 01872 225 868
SignVideo: 01872 225 868 (for BSL users)
Cornwall Council Access Team
Offer many services (see website) including sensory loss.
T: 0300 1234 131 opt 2
E: accessteam.referral@cornwall.gov.uk
W: Cornwall Council: Community Safety: Referral Pathways
Sensory Solutions (Improving Lives Plymouth)
Local charity, based in Plymouth, providing information, advice and equipment for children, young people and adults with concerns about sight or hearing.
T (Mon-Fri 10-12:30pm & 1:30-4pm): 01752 201 899
SMS:07496 950 013
E: sensorysolutions@improvinglivesplymouth.org.uk
Relay UK
Helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service that converts speech to text in real time.
W: Relay UK
App download: Download app - How to use Relay UK | Relay UK (bt.com)
SignVideo
Access to an experienced, qualified British Sign Language (BSL) video interpreter for hearing impaired and profoundly deaf individuals.
T: 03333 447 712
W: SignVideo
Royal National Institute for Deaf People (RNI:D)
Supporting people who are deaf, have hearing loss or tinnitus.
W: Support for Health and Social Care Professionals
Page Review Information
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Review date |
12 September 2024 |
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Next review date |
12 September 2026 |
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Specialty Lead GP |
Dr Laura Vines |
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Contributors |
Julie Williams, Sensory Solutions Clare Greenwood, Hearing Loss Cornwall |
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