New 24/7 Mental Health Phone Line


Cornwall Partnership NHS Foundation Trust (CFT) launches new free mental health telephone service

A new dedicated 24/7 mental health telephone service for anyone in Cornwall and the Isles of Scilly worried about their mental health is now available.

Plans for the dedicated mental health support, advice and triage line were accelerated up as part of the ongoing response by the NHS to the coronavirus pandemic.


The telephone service is available to anyone, regardless of their age, all day every day by calling free on 0800 038 5300 and was launched by the Trust on 5 May 2020.

Dr Adrian Flynn, consultant psychiatrist at CPFT, said: “We are delighted to be able to offer round the clock access to mental health support, advice and onward care, to anyone, regardless of their age.

“If you are worried about your own or someone else’s mental health, the team behind our 24/7 free telephone service will listen to you and determine how best to help.”

Dr Flynn added: “In response to the pandemic and acknowledging the impact this challenging time can have on people’s mental health, Claire Murdoch, NHS England’s national director for mental health, asked all mental health trusts to accelerate this aspiration. With the launch of this new service our hope is whatever the time of day or night people who need mental health support will know it is freely and easily available to them via one dedicated telephone number.”


South Western Ambulance Service Trust, NHS 111 and GPs will also be able to use the new mental health telephone service if they are worried about a person’s mental health.

Anyone already receiving mental health support and services should continue to access their care in the same way.

More details about the 24/7 telephone service and additional mental health and wellbeing support is available here: https://www.cornwallft.nhs.uk/i-need-help-now