One advice session is commissioned where patients meet the criteria below. The referral letter and patient’s medical record need to clearly evidence how these criteria are met:
1. The patient is suffering from significant facial disfigurement
2. The deformity is capable of being camouflaged, disguised or minimised with camouflage products
3. The patient has accessed charity services provided in the community without any benefit (a report from the service setting out why they have been unable to benefit the patient will aid decision making).
Patients with funding approval will receive advice on techniques and products to use to manage their disfigurement.
Changing Faces is a charity that supports people who have any condition or injury that affects their appearance. GPs can make an NHS referral via the website changingfaces.org.uk