Psychological Therapy



NHS Cornwall and the Isles of Scilly Talking Therapies (previously known as Outlook South West).

Referral criteria

Aged 16yr or older, registered with a GP in CIOS experiencing:

  • Depression
  • Stress
  • Anxiety, including panic and phobic disorders
  • Obsessions and compulsions
  • Single-episode trauma

Physical long-term health conditions impacting on mental health (LTC IAPT), including:

  • Diabetes and pre-diabetes
  • CVD
  • IBS
  • COPD

Not exhaustive.



  • Under specialist mental health services.
  • Immediate risk to self or others, including suicidality.
  • Substance misuse as main concern.
  • Sexual violence as main concern.


Required information prior to referral

  • Whether referral is for long-term health condition (LTC IAPT)
  • Best patient contact details, including phone number and/or email
  • Previous name, if applicable


Referral process

Patients can self-refer by phoning (01208) 871 905 or online

HCP can refer by completing the referral form

Referrals will be triaged.



Review date

30th November 2023

Next review date

30th November 2024

Clinical editor

Dr Laura Vines


NHS Talking Therapies